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Context Help

If you get lost inside our hosting Control Panel, the first thing you should do is push the Help button, which is present on each and every page. A pop-up window will show up. It offers thorough information about all the actions that you can carry out on that particular page. Each pop-up menu opens on the same page so that you can quickly get back to your work.

Video Tutorials

We have a vast selection of how-to videos illustrating how to use our Control Panel. They're intended for those of you who would like to see how things are getting done rather than only reading articles. Thus, anyone can swiftly find their way around our web hosting Control Panel by merely watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the solution you need, take a glimpse at our extensive Frequently Asked Questions database, which includes questions asked by actual persons and offers practical solutions. We constantly "revamp" our Frequently Asked Questions section with new questions & answers so as to embrace all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't discover the answer you searching for in the Frequently Asked Questions database either, you can contact our great team of technical support engineers available 24-7 and eager to help you with any query. Each trouble ticket you send will be answered in less than sixty minutes (the average trouble ticket response time is only 20 minutes), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 287814

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com